Publications Resource Specialist II

JOB SUMMARY:
The purpose of this position is to support and assist the Publication Sales Office Manager in the daily operations of this office, including but not limited to sales, inventories, reports, deposits, shipping, online orders, and invoicing/processing orders. Provide customer service to visitors, university community, NMBG community, and state wide community. Supports the public with the acquisition of geologic information and provide internal/external support. The specialist is the primary contact for visitors to the Bureau of Geology Publication Sales Office and supports Mineral Museum visitors. This position interacts heavily with the general public and the Publications Sales Manager in researching inquiries for geologic resources, both Bureau and non-bureau, and provides event support. This position will be in charge of daily operations and completion of internal and external printing requests. Courteous customer service, knowledge of sales practices and Point of Sale software, the ability to proficiently utilize online resources, and the ability to work with maps are a high priority.

JOBS FUNCTIONS:

• Customer service and daily operations.
• Operates and maintains the Publications Sales Office printing equipment.
• Handles a range of administrative duties in publication sales office.
• Attends and assists with conferences including on-site set up and sales.
• Assists with other Bureau business/functions as part of a team.
• Assists in managing students and student schedules.

REQUIRED QUALIFICATIONS:
High School (or GED) level ability in spelling, grammar, composition and math. Telephone etiquette, and excellent communication/interpersonal skills. Knowledge of Microsoft Word and Excel, and email communications. Customer Service Skills. Current, valid NM driver’s license.

DESIRED QUALIFICATIONS:
Knowledge of geology and maps. Experience with Point of Sale system, overall sales, and accounting concepts. Supervisory Experience.